Privacy Policy

1. INTRODUCTION

RealPlay LLC (“RealPlay,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect and how we use it when you use the RealPlay mobile application and website (collectively, the “Services”). This Policy is intended to comply with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”).

2. SCOPE

This Policy applies to the RealPlay mobile application available on the Apple App Store and Google Play, as well as our website (realplayapp.com).

3. INFORMATION WE COLLECT

You are not required to provide personal data directly to RealPlay to use the core functionality of the Services.

We do not require users to create accounts and do not directly collect personal identifiers such as names, email addresses, or phone numbers. However, certain information may be required by the Apple App Store or Google Play to download and access the app. That information is collected and stored by those third-party providers, not RealPlay.

We collect limited technical information necessary to operate the Services:

A. Device and Technical Information

• Device identifiers (such as IDFA/IDFV, where applicable)
• App version and device type

B. Subscription Information

• Subscription status
• Purchase history (processed through Apple App Store or Google Play)

RealPlay does not receive or store full payment details. However, certain information may be required by the Apple App Store or Google Play for such purposes. That information is collected and stored by those third-party providers, not RealPlay.

C. Infrastructure Logs

When you access audio content, our infrastructure provider (AWS CloudFront) may log:

• IP address
• Browser or device information
• Requested content
• Timestamp of access

These logs are not linked to any user identity.

4. HOW WE USE INFORMATION

We use the limited information we collect to:

• Provide and deliver audio content
• Enable and verify subscriptions
• Maintain and improve app performance and reliability
• Ensure security and prevent misuse

Where applicable, we process this information on the basis of our legitimate interests in operating and securing the Services and fulfilling our contractual obligations to users.

We do not use your data for advertising or marketing purposes. If our practices change, we will update this Policy accordingly.

5. SHARING OF INFORMATION

We share limited data with service providers strictly as necessary to operate the Services, which may include:

• RevenueCat (subscription management)
• Apple App Store / Google Play (payment processing)
• AWS (CloudFront / S3) (content delivery and infrastructure)

These providers process data in accordance with their own privacy policies and applicable data protection laws.

We do not sell, share, or use personal information for cross-context behavioral advertising. If our practices change, we will update this Policy accordingly.

6. DATA RETENTION

We retain data only as long as necessary to operate the Services:

• Infrastructure logs (AWS CloudFront): retained for up to 90 days
• Subscription data (via RevenueCat): retained according to their policies

We do not maintain user accounts or store personal profiles. If our practices change, we will update this Policy accordingly.

7. TRACKING AND COOKIES

Mobile App

We do not track users across apps or websites for advertising purposes. If our practices change, we will update this Policy accordingly.

Website

Our website does not use cookies, analytics tools, or tracking technologies. If our practices change, we will update this Policy accordingly.

8. YOUR RIGHTS

Depending on your location (including the European Economic Area, United Kingdom, and California), you may have rights to:

• Request access to personal data
• Request deletion of personal data
• Object to or restrict processing

California Privacy Rights (CCPA/CPRA)

California residents have the right to:

• Know what personal information is collected, used, or disclosed
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information

RealPlay does not sell or share personal information for cross-context behavioral advertising.

Because we do not maintain user accounts or identifiable profiles, our ability to identify and respond to requests may be limited.

To make a request, contact: support@realplayapp.com

9. CHILDREN'S PRIVACY

The Services are not directed to children under 13, and we do not knowingly collect personal data from children under 13.

If you believe a child has provided personal data, please contact us and we will take appropriate steps to delete it.

10. AUTOMATED DECISION-MAKING

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

11. INTERNATIONAL USERS

Your information may be processed in countries other than your own, including the United States. We take reasonable steps to ensure such processing complies with applicable law.

12. SECURITY

We take reasonable technical and organizational measures to protect information. However, no system can be completely secure.

13. CHANGES TO THIS POLICY

We may update this Policy from time to time. Changes will be reflected by updating the effective date above.

14. CONTACT

If you have questions about this Policy, contact: